Saivian: 12 Ways to Improve Customer Retention

Staying competitive in today’s business environment means continually delivering superior customer service, which can be achieved through a focus on effective activities and programs explains Saivian. By monitoring, measuring, and evaluating your existing customer retention activities, you will have a better handle on programming that works and that which does not. Then you can make […]

Saivian: 8 simple steps for retaining more customers

Businesses usually give little thought to their customer retention strategies until they start losing customers says Saivian. By then, it’s often too late to make any major changes. Most companies are constantly looking to upgrade their employees’ skills and increase productivity, but customer retention fidelity should be a top priority as well. Gather customer feedback. […]