Customer satisfaction is not easy to maintain. If you are having a hard time retaining your customers, here are some important factors you should consider says Saivian. Key Number 1: Think Customer First Your relationship with the customer should be put at the top of your list because it is one of the most essential […]
Category: Saivian
Saivian: How to improve your business’s customer retention rate
Have you ever experienced forgetting about a restaurant or online store in just a few months? The place might have been your favorite when you first visited it, but somehow you just stop going there says Saivian. Well, that’s what happens when customers don’t get treated right. And the sad truth is that most businesses […]
Saivian: Customer Retention Strategies 7 Articles To Guide You Through the Jungle
The customer who was happy yesterday is your enemy today. There are many factors that influence an individual’s decision to buy or not to buy, and hence the time they make their purchase says Saivian. Customer loyalty is a big focus in any business- especially in this economic climate where it is always important to […]
Saivian: 12 Ways to Improve Customer Retention
Staying competitive in today’s business environment means continually delivering superior customer service, which can be achieved through a focus on effective activities and programs explains Saivian. By monitoring, measuring, and evaluating your existing customer retention activities, you will have a better handle on programming that works and that which does not. Then you can make […]
Saivian: 10 Ways to Keep Your Customers Coming Back For More!
Keeping a customer coming back for more is not as easy as you think. When they’re happy, it’s even harder says Saivian. That said, keeping a customer is essential to your business staying afloat. You wouldn’t go into business if u didn’t want customers! So here are 10 ways to keep those customers coming back […]
Saivian: 10 Ways to increase customer retention in your business
Customer retention can be a difficult part of running a business, but it’s even worse when there isn’t much data to show how customers gained and lost. In this post, we’re going into detail on 10 different tactics that will help you keep your customers coming back again and again says Saivian. The 10 ways […]
Saivian: 8 simple steps for retaining more customers
Businesses usually give little thought to their customer retention strategies until they start losing customers says Saivian. By then, it’s often too late to make any major changes. Most companies are constantly looking to upgrade their employees’ skills and increase productivity, but customer retention fidelity should be a top priority as well. Gather customer feedback. […]
Saivian: 5 Ways to Boost Customer Loyalty
As a business owner, you have to understand that your loyal customers are the most important asset in your business says Saivian. Without them, you will surely be left behind by other companies who know what it takes to keep their customers happy and satisfied in every way. Here are some ways on how you […]
Saivian: 5 Tips to Keep Customers Coming Back To Your Business
A consumer survey conducted by nVision Research found that 80% of respondents will only repurchase products they like while 70% of consumers make a repeat purchase on brands they like says Saivian. So, what makes your customers keep on coming back for more? Here are five tips to help you find out: 5 Tips to […]
Saivian- 3 Tips for Existing Customers: Improving Customer Retention & Loyalty
The main reason for creating this ‘6 Tips’ guide is that I sometimes get asked by clients or friends of mine how to improve customer retention says Saivian. (By the way – if you are one of my clients, don’t be offended! This post isn’t about you!) I find myself often simplifying my answer down […]